Friday, November 30, 2007

Dynex Webcam Issue - Black screen

Friday, November 30, 2007

One of my project manager faced the black screen issue in dynex webcam.He asked me to solve this issue.I gooogle and find out the simple solution.The solution is below.

I know this camera has had a bit of a bad rap, but I'm here to clear all that up. After getting it set up right after some research, I found this webcam to be a nice & neat gadget. The video & picture qualities are somewhat more refined than the Microsoft VX-3000 (which I own as well). And the mic on the camerca works fine as long as the echoes are cleared out (which happens to all mics once in a while).

I strongly recommend this camera to anyone looking for a nice lil webcam with multi-functionality with a low price tag.

For direction on getting beyond the black screen:

I realized that 99% of customers (PC) have problems getting beyond the black screen so here's the step by step instruction on on to set your Dynex DX-DTCAM correctly.

1.) Without plugging in the webcam, install the driver directly from the CD-ROM
2.) Now plug in the webcam into the USB, and Windows will say "new device detected"
3.) Click the advanced option in wich you can choose the drivers folder. Then on the next window you click on the *manually choose* option.
4.) You will see the Dinex drivers appear, select it and install.

DO NOT UPDATE DRIVERS FROM THE DYNEX SUPPORT SITE. It's useless & will confuse the hardware.

13 comments:

Anonymous said...

Thanks a lot. Very helpful instructions.

Anonymous said...

i lost the driver i need for the camera... what do i do? is there a site i can go to so i can get it installed?

Anonymous said...

I recently got a new inspiron 1420 laptop. I tried to install the driver to use the webcam but i also got a black screen. I've tried your advice but there is no advanced option to choose from when i plug my webcam into the laptop. Any idea how to fix this?

Anonymous said...

Does this web cam have Skype capabilities? Our cousin in Chile has Skype and that's who we'll be using it with. Will this web cam work?

Anonymous said...

hello, i have a problem.
my problem is that every webcam i buy does not work on my pc all it does is show a black screen when i access the webcam software - amcap and vp eye and any any other webcam veiwers, i have bought atleas8 different makes of webcams at the results have been the same, i wounder if any one can help slove my problem
if you can eply back to:
aza_williams@hotmail.co.uk
thank you

winterswift said...

I have this webcam, and was able to run it fine in Windows XP, but I also run Ubuntu, which is not supported by Dynex software. About using it with Skype: It should work fine once you can get the driver working.

Anonymous said...

thanks for your help i have been trying to get this web cam to work for a long time so my family from overseas can see there grandchildren finally got it thank you

Anonymous said...

I faced this problem recently and kept trying the other "automatic" way but it would still not work. I tried your technique and now it works fine?
Thanks!

Anonymous said...

Thanks a lot. Very helpful instructions.

Anonymous said...

why doesnt my dynex webcam work for oovoo?

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